Frequently Asked Questions
Please read our list of frequently asked questions asked by our customers. If your particular question isn’t here then please contact us and we’ll email you back with an answer.
Q: HOW LONG DOES THE QUOTATION VISIT TAKE?
A: 30 Minutes as a rule but can take longer depending on what you want doing to your property.
Q: DO YOU NEED TO SEE BOTH HOMEOWNERS?
A: It may be necessary to show you our products and if all parties concerned are present, it avoids having to make a double visit.
Q: DO YOU DO FINANCE?
A: Unfortunately we do not currently offer finance packages.
Q: HOW LONG DOES YOUR QUOTATION LAST FOR?
A: All quotes given are valid for six months.
Q: IS IT A WRITTEN QUOTATION?
A: Should you require a written quotation for your building society for example, we can happily oblige.
Q: DO YOU DO BUILDING WORK?
A: We can do building work for concrete bases of porches as well as dwarf walls for conservatories – both single and double skin with plaster finish or cladding. We can also remove and re-site radiators as we have a gas safe registered plumber. Should you require a new set of french doors where there is currently a window, we are also able to remove the brickwork to create the opening.
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: We accept cash, cheque, bankers draft and credit/debit card payments.
Q: DO YOU HAVE A TECHNICAL SURVEYOR?
A: All windows installed are subject to a full technical survey.