Please read our list of frequently asked questions asked by our customers. If your particular question isn’t here then please contact us and we’ll email you back with an answer.
Q: HOW LONG DOES THE QUOTATION VISIT TAKE?
A: 30 Minutes as a rule but can take longer depending on what you want doing to your property.
Q: DO YOU NEED TO SEE BOTH HOMEOWNERS?
A: It may be necessary to show you our products and if all parties concerned are present, it avoids having to make a double visit.
Q: DO YOU DO FINANCE?
A: Unfortunately we do not currently offer finance packages.
Q: HOW LONG DOES YOUR QUOTATION LAST FOR?
A: All quotes given are valid for six months.
Q: IS IT A WRITTEN QUOTATION?
A: Should you require a written quotation for your building society for example, we can happily oblige.
Q: DO YOU DO BUILDING WORK?
A: We can do building work for concrete bases of porches as well as dwarf walls for conservatories – both single and double skin with plaster finish or cladding. We can also remove and re-site radiators as we have a gas safe registered plumber. Should you require a new set of french doors where there is currently a window, we are also able to remove the brickwork to create the opening.
Q: WHAT FORMS OF PAYMENT DO YOU ACCEPT?
A: We accept cash, cheque, bankers draft and credit/debit card payments.
Q: DO YOU HAVE A TECHNICAL SURVEYOR?
A: All windows installed are subject to a full technical survey.